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Hanoi 20 Hotel & Apartment offers a variety of air-conditioned rooms with comfortable amenities, including a sofa seating area, a flat-screen TV with cable channels, and tea/coffee making facilities. The private bathrooms include a bathtub and free toiletries. Additionally, the hotel provides rooms with extra space, city views, and options for larger suites with private balconies and lake views. Family rooms and suites come with multiple beds, and certain suites feature separate living rooms and additional bathrooms, providing ample space for guests to relax and enjoy their stay.